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PRIVACY POLICY

1. Introduction

 

The Fig Studio Arts Inc. (“we”, “us”, “our”) is committed to protecting your personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection Act (Alberta)and, where applicable, the Personal Information Protection and Electronic Documents Act (PIPEDA).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

 

2. What is Personal Information

 

“Personal information” means information about an identifiable individual, including (but not limited to):

  • Name

  • Email address

  • Phone number

  • Billing/payment details

  • IP address or device information

(Under Canadian law, personal information broadly includes any data that can identify an individual.) [blaney.com]

 

3. Information We Collect

  • Contact form submissions

  • Newsletter form submissions

  • Service booking form submissions

  • Workshop request forms

  • Exhibition request forms

  • Account registration details

  • Payment or billing information

  • Communication messages

b. Automatically Collected Information

  • IP address

  • Browser/device data

  • Website usage data (e.g., analytics, cookies)

4. Purposes of Collection

 

We collect personal information for the following purposes:

  • To provide and deliver services

  • To process payments

  • To communicate with you

  • To improve our website and services

  • To comply with legal obligations

5. Consent

 

We obtain your consent before collecting, using, or disclosing your personal information, except where permitted by law.

Consent may be:

  • Express (e.g., checkbox, agreement)

  • Implied (e.g., providing information voluntarily)

You may withdraw consent at any time, subject to legal or contractual restrictions.

 

6. How We Use Your Information

 

We only use personal information for the purposes listed above unless:

  • You consent to additional uses, or

  • We are required or permitted by law

We do not sell personal information.

 

7. Disclosure of Information

 

We may share personal information with:

  • Payment processors

  • Service providers (e.g., hosting, analytics)

  • Legal or regulatory authorities (when required)

We ensure that third parties provide comparable protection for your information.

 

8. Data Retention

 

We retain personal information only as long as necessary for:

  • Business purposes

  • Legal or regulatory requirements

Canadian privacy law requires limiting retention and secure disposal. [gustolaw.ca]

 

9. Safeguards

 

We implement reasonable security measures to protect personal information, including:

  • Secure servers and encryption (where appropriate)

  • Access controls

  • Internal policies and staff training

Organizations must protect personal information with appropriate safeguards. [priv.gc.ca]

 

10. Cookies & Tracking Technologies

 

We may use cookies and similar technologies to:

  • Improve website functionality

  • Analyze traffic

  • Enhance user experience

You can control cookies through your browser settings.

 

11. Your Rights

 

Under Canadian privacy law, you have the right to:

  • Access your personal information

  • Request corrections

  • Withdraw consent

  • File a complaint

Individuals have rights to access and challenge how their data is handled. [priv.gc.ca]

 

12. Data Breach Notification

 

If a data breach poses a real risk of significant harm, we will:

  • Notify affected individuals

  • Notify the appropriate privacy commissioner (when required)

13. Third-Party Links

 

Our website may contain links to external sites. We are not responsible for their privacy practices.

 

14. Changes to This Policy

 

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

 

15. Contact Information

 

For questions or privacy requests, contact:

 

Privacy Officer The Fig Studio Arts Inc Email: thefigstudioarts@gmail.com Address: 225-9 Southbank Cres., Okotoks, AB, T1S 5S8

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